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Demystifying 811

Bryan Furnace of The Dirt interviews CGA Communications Director Kelly Cahill

Learn the Difference Between Private & Public Lines

Although this video is from Virginia, its discussion of the difference between private and public utility lines is essentially true throughout the US.

Digging Near Marked Lines

This video from Dominion Energy North Carolina has some helpful information for homeowners digging near marked facilities.

An Engaging Personal Story About the Dangers Hidden Below

Olympian Cliff Meidl's life was changed forever the day he struck an energized electric cable.

How to Decode Utility Graffiti

A fun review of the sometimes cryptic marks we've all seen on the ground.

understanding the cost of a locate

go to article

Customer feedback

We're humbled.

In 2023 we began dispatching through an app designed for small service-based businesses. It allows customers to leave feedback upon job completion.  Below are some of the comments we've received.  You can view our real-time feedback scroll on the Homeowner page. 



" Pravesh was timely, thorough and asked the right questions as to how our utilities are run so we can complete our pool fencing update. Highly recommend." 6/9/26

 
 

" Friendly, considerate, accurate, and efficient. Thank you so much!!" 6/5/26

 
 

" Arrived on time. Efficient. Friendly. Knowledgeable. Great folks to work with from the office to the field!" 6/4/26

 
 

" Highly recommended. Great communication and service. We’re able to come out the next day. Competitive, reasonable price. Pravesh did a fantastic job." 6/2/26

 
 

" My tech Pravesh was a well-spoken neatly dressed young man. He certainly knows his business and had me located in nothing flat. I highly recommend his work." 5/30/26

 
 

" Friendly, thorough, and respectful!" 5/27/26

 
 

"Joe was very professional, explained the process clearly, and was an advocate for both my company and my customer." 5/27/26

 
 

" Tech was awesome!" 5/19/26

 
 

" Ahead of time, very nice personable technician who quickly performed the work. Great value!!" 5/7/26

 
 

" Great service. Found all the private electrical, cable and gas lines in my yard." 5/6/26

 
 

" Company rep was awesome" 4/30/26

 
 

" You all are all super nice!!!" 4/3/26

 
 

" Prompt callout, fantastic service. Delighted that I chose ZoneOne" 3/19/26

 
 

" Tyler was very nice and polite. He listened when I spoke and gave me confidence he understood my need. I'm highly satisfied." 12/11/25

 
 

" On time, very personal and professional service. Would use again. Thanks." 10/22/25

 
 

" Jesse came out to site and was absolutely fantastic, VERY positive, can-do attitude, super friendly and courteous fella. VERY HIGHLY IMPRESSED!!!" 10/8/25


" Artem did a great job. He was very friendly and professional. A good representative of the company." 8/22/25


“Very thorough and extremely helpful and easy to work with!” 7/29/25


“Chris scheduled our locate and Joe came to our home to mark our utilities. They were both professional, personable, and provided top-notch customer service!!!” 6/20/25


“Tyler was very pleasant, professional and helpful. Made sure I had everything I needed before leaving.” 5/10/25


“Joe did an awesome job. Very cool guy. Happy I called you guys for my locating. Will be referring you to anyone I know.” 5/6/25


“Service was great and our tech was wonderful! Thank you!” 4/30/25


“From my first phone call to the technician coming out to locate our electrical line, this company is top notch! I would highly recommend ZoneOne.” 4/30/25


“Joe was a great help. Super friendly! Got the job done quickly.” 4/23/25


“Ethan was great! He was very helpful and a very nice young man!” 4/14/25


“Tyler was very professional and polite and would definitely have him back! He was able to locate everything I needed and didn’t complain or have any issues!” 1/29/25


“You guys are the best! Jesse, thanks so much for such quick service!” 12/19/24


“Top notch service and follow up after locates were completed” 11/22/24


“Very helpful and pleasant to deal with. I was very satisfied with locating and price” 10/18/24


“Very nice locator he did a great job and was super professional” 10/2/24


“Quick and professional response time, scheduling, and personalized service! Highly recommend - 10/10!” 9/17/24


“Responded quickly to my request. Friendly efficient personnel. Upfront pricing.” 9/9/24


“Great working with these guys! Quick response time to an urgent request. Friendly, professional and went the extra mile to address our locating service needs.” 8/28/24


“Technician was excellent and knowledgeable. He explained the process as he went. Found the problem in a very reasonable amount of time. Thank you for your work.” 7/30/24


“Thanks for the short notice response!” 7/11/24


“Most helpful and accommodating! Thanks to Christopher Koch who coordinated kindly for my locating project!” 7/9/24


“When no local companies serviced my area, Zone One went outside of their service area to help. They were timely, communicated, and easy to work with. Thank you” 7/1/24


“Joe is great, fast and knowledgeable. Thanks!” 6/27/24


“Thanks for the amazing service, top notch!!!” 6/26/24


“Christopher did an excellent job helping me locate lines for my upcoming projects! Friendly and informtive, I wouldn't hesitate to call again for future needs!” 6/18/24


“Timely, friendly and helpful service. Thanks!” 6/7/24


“Great service” 5/30/24


“I needed a private utility locate at my home VERY last minute. This company was able to work with their schedule and get me taken care of. Tyler was great!” 5/28/24


“Great response and friendly easy going person Christopher Koch was to work with. Thank you” 5/23/24


“Such great service and communication!” 5/20/24


“Amazing company they are on the ball. I really appreciate zone one locating.” 5/14/24


“Truly the best! I am putting in trees and have a pool and septic and well! And sprinkler system! They are perfectionist and walked me through the entire yard!” 5/10/24


“Did awesome job and was very customer friendly, was also quite informative” 5/9/24


“Great experience — very informative and took time to explain things to me — thank you!” 5/3/24


“These guys are GREAT! On Time, Fast, Accurate. What more could you ask for.” 4/30/24


“Quick and easy to work with” 4/30/24


“Courteous professional personable and efficient” 4/26/24


“Tyler was great. Very friendly and knowledgeable! Would definitely recommend!” 4/26/24


“Excellent Service, personable driver.” 4/24/24


“I exclusively use Zone One for all of my private locating needs over the past several years. Their crew is beyond exceptional and their communication is great!” 4/10/24


“Your guy was very professional to deal with. It was a lot of fun working with him on site. He has a lot of knowledge. Thanks for all your help !!!!” 4/10/24


“Tyler was great to work with!” 4/3/24


“Quick, easy, efficient! Bonus I moved my project to accommodate their markings, and I didn't get electrocuted. Win-win.” 3/18/24


“Appreciate the quick appt and clear lines.” 3/15/24


“Great, Fast and knowledgeable service. Thank you.” 3/7/24


“Responsive and quick with what they do! You’re always in the loop with what they plan to do. Also got some money back because the tech didn’t have to do a lot” 3/1/24


“As always great communication and courteous knowledgeable techs.” 2/19/24


“Professional, very easy to work with.” 2/16/24


“The team at ZoneOne has always been super fast, crazy efficient, and unbelievably responsive!” 2/16/24


“I was super happy with the professionalism and the quality of work that you do. I would recommend you to anybody.” 2/7/24


“Always great to work with Chris! Top notch service and would recommend to anyone needing a private locate. Best in the biz!” 1/26/24


“Very knowledgeable and easy to work with” 1/11/24


“Always prompt and courteous service from the Zoneone team” 12/14/23


“An outstanding company that were responsive and professional to work with. The technician was delightful and efficient. I would recommend this company 5 stars!” 10/12/23


“Nice job. Was quick Nice man” 10/11/23


“There is no other company I go to for private locate work in the twin city metro area. These guys are the best. Efficient and great to deal with!” 10/2/23


“Tyler was great, and he answered all of my questions!” 10/2/23


“Excellent, thanks” 9/26/23


“Tyler was very pleasant and courteous to work with. He marked my buried line in the lawn and took time to listen to my drawn out tree story!” 9/25/23


“Excellent service- professional, knowledgeable and respectful! I would like to post a review on Next Door. Best service I have had in a long time…” 9/21/23


“Exceptional service! same day service!” 9/15/23


“Awesome Service.” 9/7/23


“Excellent work” 8/30/23


“Great service.” 8/30/23


“Always a pleasure to work with professionals. Will see you on the next one. Tell Brent Thanks again.” 8/23/23


“Prompt, friendly, very helpful, answered all my questions regarding private gas line location to pool heater” 8/18/23


“From the quick response in setting up the locate with to the competent tech Tyler I am so overly thrilled with Zone 1 locating words cannot express my gratitude” 8/16/23


“Tyler did a great job made sure all items I requested were located and was on time for the appointment. Very satisfied Thank You” 8/15/23


“I have worked with Brent several times he is extremely friendly and thorough... I had a great experience and felt confident about turning over a quality product” 8/14/23


“Friendly and quick service!” 8/11/23


“These guys are on top of it always accurate and insightful and available to meet my schedule much appreciated” 8/8/23


“Brent really knows his job and even gave the electrician some pointers on using the locating equipment. Personable. Precise. Punctual. Efficient. fair Price. TY” 7/27/23


“ZoneOne went above and beyond to make sure the job was done to our liking. I suggest anyone need location services to trust them with your job” 7/24/23


“Joe was very thorough, kind, helpful and knowledgeable. I truly appreciate how quickly y'all responded and were able to come out to us on short notice! Thanks!!” 7/24/23


“Great experience with Christopher, the owner- tech! Showed up on time and marked the line in short order. Uses top quality equipment and is very customer friendly” 7/20/23


“Excellent service!” 7/14/23


“Thanks for getting Joe out to our home on short notice. We appreciate his attention to detail when marking our utility lines.” 7/13/23


“Responsive, prompt, reasonable, and all around easy to work with. Highly recommend this company” 7/11/23


“Joe explained what he was doing and he was very quick and did an excellent job marking the electric line.” 7/7/23


“Brent was awesome- very very helpful!” 6/27/23


“Professional, prompt, knowledgeable, efficient. Great communication skills!! Used them 3 times now. Highly recommend ZoneOne Locating.” 6/24/23


“They showed up on time and did a great job!” 6/16/23


“Very knowledgeable, on time, great work!” 6/16/23


“Tyler is very friendly and cooperative” 6/15/23


“Needed quick service due to miscommunication with contractor. Within 24 hours my locates were completed” 6/15/23


“Thank you to the ZoneOne team. Everyone from management to crew is a pleasure to work with. They're prompt, thorough and professional. Thank you” 6/7/23


“Excellent service” 6/7/23


“Excellent service went above and beyond” 6/7/23


“Brent is the best!” 6/6/23


“Tyler was awesome and explained everything completely.” 6/6/23


“Excellent service. Went out of his way to help. Did not leave till issue was clearly identified” 6/2/23


“Friendly, knowledgeable, educated me about ‘private’ utility lines” 5/23/23


“The team at zone one has never let me down. Always a pleasure working with them.” 5/23/23


“Awesome customer service and knowledgeable technician!” 5/18/23


“Great to work with.” 5/18/23


“Awesome service friendly people and affordable prices great at what they do will use their services again thanks” 5/12/23


“Showed up on time, very courteous and professional and answered all my questions.” 5/10/23


“Great people fast response quality company.” 5/4/23


“Zone one came out on short notice and did a great job” 4/19/23


“Great service, I will be using on future projects.” 4/14/23


“Wow! That was fast and excellent service! Thank you for your help!” 4/12/23


Phone 763-682-0206 / email: info@zoneonelocating.com

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