At ZoneOne Locating, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
1. Information we collect
When you opt in to receive SMS messages from ZoneOne Locating, we may collect the following personal information:
Your mobile phone number
Your name (if provided)
Any information you provide in your message responses
Message delivery and interaction data (e.g., timestamps, status)
2. How we collect your information
We collect information directly from you when:
You enter your phone number into a web form
You interact with our customer support via SMS
You opt in through a purchase or registration form
3. How we use SMS information
We use your SMS data to:
Send transactional or account-related messages (e.g., order updates, appointment reminders)
Respond to your inquiries or support requests
4. Sharing your information
ZoneOne Locating does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our SMS messaging services, such as:
SMS gateway providers
Phone carriers
Customer support platforms
These vendors are contractually obligated to keep your information secure and only use it to provide services to ZoneOne Locating.
5. Your choices & rights
You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
To request access to or deletion of your SMS-related data, please contact us at info@zoneonelocating.com.
6. Data security and retention
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
7. Changes to this policy
We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
8. Contact us
If you have any questions about this policy or your SMS data, please contact us at:
ZoneOne Locating
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from ZoneOne Locating, from 763-682-0206 regarding customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 763-682-0206 or info@zoneonelocating.com. Mobile opt-in information is never shared with third parties.
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